Dental Receptionist

Overview

We have an immediate opening for a full time Dental Receptionist for our affiliate practice, Marcus Dental located in Huntington, NY 11743.The Dental Receptionist for this position needs tohave 1-2 years’ experience working as a Receptionist in a dental or medical office; and must have excellent customer service skills. We prefer a Dental Receptionist that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team. We offer a competitive salary plus benefits!

We have been working diligently to ensure all our patients and staff feel safe and protected while in our office. We now have Plexi-glass Barriers in the reception area and in selected clinical areas. We have all the proper PPE for the staff and are CDC COVID-19 compliant.

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• 1+ years’ experience working in a dental or medical office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Customer service experience

Additional benefits for full-time employees:

• Medical
• Dental services
• Life insurance
• Vision
• Paid time off
• 6 paid holidays off
• 401k to name a few

Dental Care Alliance. Stronger Together.