Overview

We are looking for a Dental Receptionist for our affiliated practice, Konikoff Kids Pediatric Dentistry located in Virginia Beach, VA 23456. This is a full-time position that will include working some Saturdays and traveling to our nearby office Little Neck Family Dentistry. Our ideal Receptionist will have experience working in a dental, medical, or other health-care office, and have exceptional customer service skills. We offer a competitive salary, plus benefits!

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

Required Skills:

  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Additional benefits for full-time employees:

  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few

Dental Care Alliance. Stronger Together.

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DCA culture

Together, we can
go further

For us, it’s all about helping our allies succeed—whether this means supporting our more than 750 dentists or providing exciting opportunities to work with them, or directly with DCA. Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care.

  • 750+

    Dentists

  • 330+

    Allied practices

  • 4,500+

    DCA employees

  • 3M

    Annual visits

  • 20

    States

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