Family Dental Group is looking for a Dental Receptionist to work at our office located in Yorktown Heights, NY 10598. This is a full-time position for the following days & hours Monday & Thursday 8:30-5pm Tuesday & Wednesday 8:30-6pm Fridays 8:30-4pm. The candidate we hire is preferred to have at least 1 year of experience working in a dental or medical office. Our ideal candidate must have exceptional customer service and communication skills, as well as the abilities to multi task, prioritize and follow up to ensure best practices. We offer a competitive salary plus benefits!


The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients


  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.
​​​​​​​Go further with an Ally


Family Dental Group of Jefferson Valley

Working at Family Dental Group in Yorktown Heights, NY

Dr. Michael Gelbart founded Family Dental Group in 1980. The concept then was the same as it is today: provide sophisticated, comprehensive, quality dental care for everyone, in a caring and loving environment.

DCA culture

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For us, it’s all about helping our allies succeed—whether this means supporting our more than 900 dentists or providing exciting opportunities to work with them, or directly with DCA. Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care.

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