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Patient Service Representative

Chesapeake, VA JOB ID 2023-22233


Konikoff Dentistry-Cedar Road is looking for a Front office receptionist in Chesapeake, VA 23322 to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. The ideal candidate would have experience in working in a dental office or medical office. All aspects of the job require an exceptional level of customer service and communication skills.

Hours: Monday: 7:45-6:30, Tuesday 7:45-5:30, Wednesday 7:45-5:30, Thursday OFF and Friday 7:45-5:30, Sat 7:45-12 (1x/mo)

1419 Cedar Rd, Suite 100
Chesapeake , Virginia 23322
United States


The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients


  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.
​​​​​​​Go further with an Ally


Konikoff Dental Associates Cedar Road

Working at Konikoff Dental Associates in Chesapeake, VA

Konikoff Dental Associates is a team of highly skilled, caring dentists, pediatric dentists, implant dentistry specialists, denture, partial specialists and oral surgeons that are dedicated to providing the community with the best quality care and treatment in a uniquely energetic atmosphere.

DCA culture

Together, we can
go further

For us, it’s all about helping our allies succeed—whether this means supporting our more than 900 dentists or providing exciting opportunities to work with them, or directly with DCA. Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care.

  • 900+


  • 400+

    Allied practices

  • 5,250+

    DCA employees

  • 3M

    Annual visits

  • 22


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