AI has impacted almost every area of our lives, and dentistry is no exception. Advances in AI technology have enabled us to streamline our practice and provide our patients with state-of-the-art techniques, equipment, and programs in a continued effort to meet our goal of providing the best dental care possible. With AI tools, we are one step closer to delivering the best dental experience for both patients and hygienists.
Our investment in AI technology is one of our finest and most important investments in both our patients and our clinicians. We believe this approach provides the optimal treatment environment as well as the optimal work environment. One of our most useful technological additions is Overjet Voice.
No longer does the clinician have to periodically pause their exam to manually record their findings during the examination; Overjet Voice enables them to verbally record their results as they work. This provides more consistent and accurate results and saves time for both the patient and the clinician.
What Is Overjet Voice?
Overjet Voice is the premier dental AI platform for both payers and providers. It supports individual dentists, dental groups, DSOs, health insurance plans, and insurance companies and is FDA-approved. It’s an invaluable tool for those who continually strive to improve oral health.
Some of the advantages of Overjet Voice include:
- Hands-free Charting: Clinicians can now verbally document their periodontal findings and measurements as they take them. They no longer need anyone to chart for them, nor do they need to pause their exam to record their findings.
- Clinical Documentation: Clinicians can enter notes and documentation verbally while working, rather than afterward. This reduces the overall time spent, improves accuracy, and provides an improved patient experience because Overjet also records the patient’s remarks and comments made during the exam.
- Improved Workflow: The hygienist can probe and speak while maintaining uninterrupted focus on the examination, so they stay focused on the patient rather than entering information into a computer.
- Technology Integration: By incorporating innovative technology such as voice-to-text into our workplace, we support both patient care and efficiency, while providing the best care for our patients and the optimal work environment for our clinicians.
- Increased Accuracy: Statistics have shown that speaking the results as they’re found increases the accuracy of the information entered. More accurate information results in fewer billing discrepancies that can sometimes delay processing of insurance claims or result in an outright denial. To date, we’ve seen a 21 percent reduction in dental claim denials due to Overjet’s voice capability. Overjet also records patient comments during a procedure, so the clinical record is more complete, with no discrepancies and no incomplete narratives. By filtering the small talk that typically occurs in an operatory, the result is a more detailed, professional clinical report.
- Enhancements: In addition to recording voice notes and measurements, Overjet Voice can now add billing codes, restorative findings, hard tissue and perio charting as well as clinical notes directly into the practice’s PMs.
- Recruitment: We believe that investing in resources, education, and technology will support our future growth objectives and will best support our clinicians and our patients. When we value professional growth and innovation, we improve the clinical experience for both patients and clinicians. Overjet improves the recruitment process because education is standardized across the team. Rather than having many contributors to one document, voice AI captures the conversations and standardizes them so that everyone receives the same information in the same tone and format. Consistent periodic conversations that are automatically documented are the best training regimen and the least confusing for trainees as well as staff. This is especially important for those with multiple locations.
The AI Contribution
AI is constantly learning, and that includes in the dental field. Overjet learns to recognize each doctor’s rhythms and speech patterns, as well as the precise terminology required for complex oral surgery procedures. Rather than the boring and incomplete templates used in the past, Overjet captures both the patient’s and doctor’s input and participation in procedures, so that the entire picture is captured.
This results in improved workflow and increased revenue.
Our Objective
We’re among the best for our commitment to both patients and clinicians. If you’re seeking a new provider, call one of our DCA offices for more information or to schedule an appointment.
If you’re a clinician seeking a stable, fulfilling career path, you can do no better than apply to one of our DCA offices. Our commitment to our clinicians and dedication to a high-quality work environment make us one of the best workplaces you’ll find. Incorporating technological advances into our workplaces ensures that we’ll continue to provide the best possible service to our patients.
