American Builders Quarterly highlights Dental Care Alliance (DCA) for creating a patient-focused environment.
“Established in 1991, Dental Care Alliance (DCA) is one of the country’s oldest and largest dental-service organizations, with more than 260 affiliated practices in 15 states. Craig Murray, vice president of real estate and strategic initiatives, helps the company maintain its forward momentum by identifying the most desirable sites and supporting the development of patient-focused practices.”
To find your local DCA-affiliated practice, click here.
Founded in 1991, DCA is one of the largest multi-branded dental support organizations in the U.S. with more than 320 affiliated practices in 20 states. DCA-affiliated practices provide patients with a wide range of dental services including general dentistry, endodontics, oral surgery, orthodontics, pediatric dentistry, and periodontics. DCA provides dentists with clinical autonomy, career satisfaction, and growth opportunities by reducing day-to-day administrative responsibilities so they can focus on providing the best clinical care to each patient.
As a dentist that is actively engaged in entrepreneurship and leadership programs, I have seen many different businesses respond to this unprecedented crisis that we are all living through. DCA, thanks to its strong leadership, acted much more rapidly to COVID-19 than others and has continued to lead the way for affiliated offices more effectively than, in my opinion, any individual or group of dental practices.
Having a support center that is constantly evaluating the situation and guiding us how to respond and communicate to our teams has been key to navigating this crisis. I believe that, due to the immediate response and ongoing direction we are receiving from the support center, DCA offices will come out of this environment much stronger. From support on HR issues to working with clinical leadership to document the new PPE and infection control protocols that we will implement, the guidance from DCA has helped our office stay way ahead of the industry.
Additionally, knowing that the economic burdens that come with this type of event have been eased by DCA’s strong industry partnerships, breadth of knowledge and access to capital allow us to focus and respond as positively as possible to imminent situations, rather than react in ways that would not be beneficial for the long-term.
