DCA implements new teledentistry capabilities to support local healthcare and emergency dental needs
Sarasota, FL – April 8, 2020
Since the launch of Dental Care Alliance’s teledentistry solution on March 21, DCA-supported doctors have helped more than 1,400 emergency dental patients with virtual consultations and communication. This timely, important service allows dentists to triage a patient’s unique concerns to determine if immediate emergency dental treatment is needed, while helping alleviate some overload in local hospitals and emergency rooms.
These virtual, teledentistry visits allow consultation in a secure environment for both the patient and the provider. Patient education campaigns are underway to communicate this important service to those in need.
With many area dentists opting to close their doors at this time and with the continuing pressure on our nation’s emergency rooms, DCA and its affiliated providers are doing everything possible to alleviate any possible burden on the healthcare system. DCA has partnered with local ERs and urgent care centers surrounding their affiliated practices to offer referral options for their patients presenting with dental emergencies.
“The numbers of patients opting for virtual consultations continues to grow rapidly,” shared Jerry Rhodes, Chief Executive Officer. “DCA is pleased to provide a solution for our affiliated doctors and their patients, while also doing our part to support front-line healthcare providers in this time of crisis.”
To find your local DCA-affiliated practice, click here.
Founded in 1991, DCA is one of the largest multi-branded dental support organizations in the U.S. with more than 320 affiliated practices in 20 states. DCA-affiliated practices provide patients with a wide range of dental services including general dentistry, endodontics, oral surgery, orthodontics, pediatric dentistry, and periodontics. DCA provides dentists with clinical autonomy, career satisfaction, and growth opportunities by reducing day-to-day administrative responsibilities so they can focus on providing the best clinical care to each patient.
As a dentist that is actively engaged in entrepreneurship and leadership programs, I have seen many different businesses respond to this unprecedented crisis that we are all living through. DCA, thanks to its strong leadership, acted much more rapidly to COVID-19 than others and has continued to lead the way for affiliated offices more effectively than, in my opinion, any individual or group of dental practices.
Having a support center that is constantly evaluating the situation and guiding us how to respond and communicate to our teams has been key to navigating this crisis. I believe that, due to the immediate response and ongoing direction we are receiving from the support center, DCA offices will come out of this environment much stronger. From support on HR issues to working with clinical leadership to document the new PPE and infection control protocols that we will implement, the guidance from DCA has helped our office stay way ahead of the industry.
Additionally, knowing that the economic burdens that come with this type of event have been eased by DCA’s strong industry partnerships, breadth of knowledge and access to capital allow us to focus and respond as positively as possible to imminent situations, rather than react in ways that would not be beneficial for the long-term.