Dental Care Alliance Welcomes New Chief Operating Officer
Sarasota, FL – Dental Care Alliance (DCA) is pleased to announce Dale M. Hockel, Jr. has joined the company as its Chief Operating Officer (COO).
As COO, Hockel will be responsible for driving continued organic growth, optimizing operational performance and improving service capabilities at DCA’s Sarasota-based corporate support campus and throughout its 265 affiliated dental practices in the Eastern U.S.
“Dale has demonstrated success as a strong leader in healthcare management operations, and I’m pleased to have someone of his caliber join the DCA team,” said Jerry Rhodes, CEO. “DCA is positioned for significant growth in 2018, and Dale is an integral player in achieving that goal.”
Prior to joining DCA, Hockel served as COO for Alliance HealthCare Services, leading strategic planning, business development, patient experience, and operational performance for radiology and imaging facilities across the U.S. He holds a Bachelor of Arts degree in Management Science from Buena Vista University, an MBA from Indiana Wesleyan University and is a Fellow with the American College of Healthcare Executives.
Established in 1991, DCA is one of the country’s largest and most respected multi-brand dental support organizations. Today DCA supports more than 265 affiliated dental practices in 15 states. DCA-affiliated dentists join a family of more than 660 like-minded associate and partner dentists, along with a support team of industry experts working together to advance dental service without compromising patient care. DCA-supported practices encompass all facets of general dentistry and all recognized dental specialties. DCA offers dental professionals groundbreaking affiliation and partnership opportunities for every career stage.
To find your local DCA-affiliated practice, click here.
Founded in 1991, DCA is one of the largest multi-branded dental support organizations in the U.S. with more than 320 affiliated practices in 20 states. DCA-affiliated practices provide patients with a wide range of dental services including general dentistry, endodontics, oral surgery, orthodontics, pediatric dentistry, and periodontics. DCA provides dentists with clinical autonomy, career satisfaction, and growth opportunities by reducing day-to-day administrative responsibilities so they can focus on providing the best clinical care to each patient.
I am humbled this week at the care we have been able to provide to our communities in need as we remain open to emergencies during this crucial time. We are accepting every patient with an emergency that calls or knocks on our door.
I hear repeatedly from patients that they are struggling to find any open dental practice in our area, and can hear the relief in their voices when we tell them we can see them right away.
On Tuesday at ADC Clearwater, we started the day with three emergency patients scheduled – two with broken teeth and one who had fallen on her face and came in with a black eye and broken anterior teeth. We were happy to treat each of these patients with same day care, but before we knew it the phone was ringing off the hook with patients in pain.
As these patients began rolling into the office, I saw them in tears, rocking back and forth in the waiting room in agony — I provided Motrin tablets and water as they waited, and helped turn over rooms and seat patients. Dr. Emily Relkin and her assistant, Kim Ross, worked quickly and efficiently to help every patient I put on their schedule – back to back, they worked through their lunch without complaint.
After our fourth or fifth emergency checked out, thanking us profusely for being here, I felt myself become slightly emotional at the impact our teams that are still out there working and providing care are making on our patients’ lives.
In these hopeless times, we are staying focused and energized knowing we are doing our part to serve our communities.
We know we are not alone working tirelessly right now, and want to thank all of you that are still open and seeing patients — we are all comrades in this together!